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HUMAN CAPITAL RECRUITING
JOB OPPORTUNITY


Job Group Employee Benefit
Level Executive
Job Title Claim Handler
Reports to The Directors / HQ Management - Jakarta

Purpose (statements to demonstrate why this job exists)
“The purpose of this job is for providing technical support to clients with regard to settlement of claims and to manage the claim process to settlement..”
Principal Accountability:
Coordinates claim process, evaluates insurers performance, develops claim report, claim analysis report and recommendations for solutions to coverage issues to Account Managers and Brokers.

Primary Responsibilities (including 10 key points) as follows:
  1. Business Planning: Provides input with regard to the claim process and makes recommendations for improvements;
  2. Service Delivers : Monitors and manages the progress of all claims to settlement and keeps the client informed, Arrange accurate administration of claims in the companies claim system;
  3. Financial control: Keeps track and follows up on claim payments by insurance companies
  4. Product Management: Obtain from the insured and submit to insurers all relevant information and documentation necessary for the settlement of the claim; support the client in the discussions and negotiations with insurers, adjusters, lawyers and other relevant parties to expedite and obtain a fair and timely settlement of the claim
  5. Strategic: Keeps abreast of changing market conditions and informs the company’s staff and clients, Provide accurate and up-to-date claims experience to Placement for renewal purposes and to Account Manager for meetings with clients
  6. Marketing: Assist the preparation of market submissions and broking plan for quotation and renewal purposes to meet prospect/client requirements
  7. Communication: Communicates with clients, insurers and colleagues about the claim process and proposes required adjustments of existing insurance policies and other day-to-day service requirements;
  8. Goals-Setting: Set and achieve goals;

Candidate Qualifications
1. Mandatory :

  • Possesses and maintains general insurance knowledge;
  • Has solid medical knowledge
  • Has good analytical skills in policy interpretation
  • Understands business environment and human resources in particular
  • Has good problem solving and communication skills; knows how to dialogue with external and internal parties
  • Committed to success; shows initiative, is creative, has a positive attitude, drives for results, has a passion for the business and continuously develops him/her self.
  • "can-do" attitude

2. Desirable :

  • Maintains an understanding of the Standard Operations and Procedures;
  • Utilizes Broker Advantage Insurance System (BAIS) and other corporate software solutions (Microsoft Word, Excel, Outlook Express);
  • Is able to communicate effectively in English both oral and in writing;
  • Understanding of the brokerage and insurance business;
  • Be able to work independently and as part of a team
  • Self motivated, result oriented, able to work in a performance driven environment and abide to the highest professional and ethical standards.

3. Other Areas :
Ability to keep the big picture in mind while not losing sight of the details

4. Salary Range
Rp. 5 – 7 million gross/month + meal and transport allowance and performance bonus.

5. Future Opportunity
Claim Manager Employee Benefit Division.

6. Academic Background
University degree min. D3

Medical background will be preferred (doctor, nurse, pharmacist),
HRD
HUMAN CAPITAL RECRUITING
Bapindo Plaza Citibank Tower 14th floor
Jl. Jend Sudirman kav 54-55
Jakarta 12190

Job Group Employee Benefit
Level Executive
Job Title Account Manager
Reports to The Directors / HQ Management - Jakarta

Purpose (statements to demonstrate why this job exists)
“The purpose of this job is the acquisition of new clients for the Employee Benefits Division and for growing and maintaining satisfied client relations and expansion of revenue from existing clients including the placement and day-to-day service requirement.”

Principal Accountability:
Conduct and implement business plan to support his/her goals to develop new business, Builds and maintains relationship with existing clients, and Placement of Employee Benefit insurances and Ensures that the full scope of services is priced appropriately;

Primary Responsibilities (including 10 key points) as follows:

  1. Business Planning: Develops a client servicing plan to meet specific targets in line with the corporate business plan;
  2. Service Delivers : Overseas the quality of the deliverables and the enforcement of critical deadlines, Develop and market customs solutions to address the client’s needs; Effectively presents the solutions to the client and negotiates compensation
  3. Financial control: Monitors revenue, profitability, and timely billing and premium collection of each client
  4. Product Management: Reviews policies and initiate recommendations for coverage enhancement, Takes initiative to grow the business in the specific product line;
  5. Strategic: Builds and maintains effective and sustainable relationships with prospects, clients, insurance companies and other providers in the insurance industry
  6. Marketing: Prepares market submissions and broking plan for quotation and renewal purposes to meet prospect/client requirements
  7. Communication: Communicates and negotiates with prospects/clients and insurers on required adjustments of existing insurance policies and other day-to-day service requirements;
  8. Goals-Setting: Set and achieve goals;

Candidate Qualifications
1. Mandatory :

  • Possesses and maintains basic general insurance knowledge;
  • Has solid knowledge of the health insurance industry
  • Understands business environment especially with regard to human resources;
  • Has good problem solving and communication skills; knows how to dialogue with external and internal parties
  • Committed to success; shows initiative, is creative, has a positive attitude, drives for results, has a passion for the business and continuously develops him/her self.
  • "can-do" attitude

2. Desirable :

  • Maintains an understanding of the Standard Operations and Procedures;
  • Utilizes Broker Advantage Insurance System (BAIS) and other corporate software solutions (Microsoft Word, Excel, Outlook Express);
  • Is able to communicate effectively in English both oral and in writing;
  • Understanding of the brokerage and insurance business;
  • Be able to work independently and as part of a team
  • Self motivated, result oriented, able to work in a performance driven environment and abide to the highest professional and ethical standards.

3. Other Areas :
Ability to keep the big picture in mind while not losing sight of the details

4. Salary Range
Rp. 6 – 10 million gross/month + meal and transport allowance and performance bonus.

5. Future Opportunity
Manager Employee Benefit Division.

6. Academic Background
University degree min. D3 in medicine

If you are interested, please send your application to :
HRD
HUMAN CAPITAL RECRUITING
Bapindo Plaza Citibank Tower 14th floor
Jl. Jend Sudirman kav 54-55
Jakarta 12190

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